PropertyPeak Terms and Conditions
Effective Date: 28th March, 2025
These Terms and Conditions (“Terms”) govern your access to and use of the PropertyPeak website (www.propertypeak.in) and our services, whether accessed online or offline. By accessing our website or engaging with our services, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our services.
1. Interpretation and Definitions
- “PropertyPeak,” “we,” “us,” or “our” refers to PropertyPeak, with its registered office at G202 Sanakal Residency, Vavol, Gandhinagar – 382016, Gujarat, India.
- “User,” “you,” or “your” refers to any individual or entity accessing or using our services.
- “Services” include property listing, brokerage, property management, advisory services, legal assistance, financial advice, and any additional services we may offer.
- “Platform” refers to our website and any associated mobile applications or offline service channels.
- “Third-Party Content” refers to any information, listings, reviews, comments, or other content provided by users or other third parties.
2. Services Offered
PropertyPeak provides a comprehensive range of real estate services, including but not limited to:
- Property Listing Services: Facilitating the advertisement and promotion of properties.
- Brokerage Services: Assisting in property transactions between buyers and sellers.
- Property Management: Offering management solutions for property owners.
- Advisory Services: Providing expert advice regarding real estate transactions.
- Legal Assistance and Financial Advice: Supplementary services to support transactions and investment decisions.
Our services are available both online and offline.
3. User Registration and Account Management
- Eligibility: Users must be at least 18 years of age and capable of entering into a legally binding agreement.
- Account Creation: Registration is required for accessing certain services. You agree to provide accurate, current, and complete information during the registration process.
- Security: You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately of any unauthorized use or breach of security.
- User Responsibilities: Users are responsible for all activities conducted through their account and agree to use the platform only for lawful purposes.
4. Property Information and Third-Party Content
- Information Sourcing: Property details and listings are gathered via cold calling, newspaper advertisements, offline meetings, online advertisements, and other legitimate sources. While we strive for accuracy, we do not guarantee the completeness or reliability of the information provided.
- Third-Party Content: The platform may include content provided by users and third parties. PropertyPeak does not endorse or guarantee the accuracy of any such content and disclaims any liability arising from its use.
- Content Updates: Users are encouraged to verify property details and contact the relevant parties directly before proceeding with any transaction.
5. Payment, Subscriptions, and Financial Terms
- Subscription Packages: We offer subscription packages for both brokers and customers. Details of subscription plans, fees, and benefits are provided on the platform.
- Payment Methods: Accepted payment methods include bank transfers, UPI, credit cards, debit cards, and net banking.
- Refund and Cancellation: Specific refund policies and cancellation procedures for subscription packages and services are outlined on our website. In the event of cancellations, please refer to the cancellation policy for further details.
- Taxes and Fees: All applicable taxes and service fees are the responsibility of the user and will be clearly stated at the time of payment.
6. Regulatory Compliance
- RERA Compliance: PropertyPeak complies with the Real Estate Regulatory Authority (RERA) regulations applicable in India. We ensure that our operations meet all statutory requirements.
- Legal Disclaimers: We are not responsible for any errors or omissions in the property data and advise users to confirm details with the property owners or agents.
7. Privacy and Data Collection
Your privacy is very important to us. Please review our Privacy Policy section below for details on how we collect, use, and protect your information.
Privacy Policy
- Data Collection: We collect personal and non-personal information that you voluntarily provide when using our services. This may include your name, contact details, and other relevant data required to provide our services. We also collect information through cookies and similar technologies.
- Data Usage: Your information is used to enhance your experience, facilitate transactions, communicate updates, and improve our services. We process your data in compliance with applicable data protection laws.
- Data Sharing: We may share your data with trusted third-party service providers, partners, and regulatory authorities when necessary to support our operations, provided that such sharing complies with applicable law.
- Data Security: We employ reasonable security measures to protect your information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
- User Rights: You have the right to access, correct, or request deletion of your personal data. For any data-related requests, please contact us using the details provided in Section 11.
- Updates to Privacy Policy: We reserve the right to modify this Privacy Policy. Any changes will be communicated on our website and will become effective upon posting.
For more detailed information, please review our full Privacy Policy available on our website.
8. Cookie Policy
Cookie Policy
- What Are Cookies: Cookies are small text files stored on your device that help us improve your experience on our website. They allow us to recognize your device, analyze trends, and track your usage.
- Types of Cookies We Use:
- Essential Cookies: Necessary for the operation of our website, enabling basic functionalities like security and network management.
- Performance Cookies: Used to collect information about how you use our website, helping us improve its performance.
- Functional Cookies: These cookies allow the website to remember choices you make (such as your username or language) and provide enhanced, personalized features.
- Targeting Cookies: Used to deliver advertisements more relevant to you and your interests.
- Managing Cookies: Most web browsers allow you to manage or disable cookies. Please note that disabling cookies may affect the functionality of our website.
- Updates to Cookie Policy: We may update our Cookie Policy from time to time. We encourage you to review this section periodically for any changes.
For further details, please consult our full Cookie Policy on our website.
9. Cancellation, Limitations of Liability, and Dispute Resolution
- Cancellation Policy: Users can cancel subscription packages or service agreements as outlined in our Cancellation Policy on the platform. Specific terms regarding cancellations and refunds apply.
- Limitation of Liability: PropertyPeak, its affiliates, and employees shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. Our liability, if any, will be limited to the amount paid by you for the specific service.
- Indemnification: You agree to indemnify, defend, and hold harmless PropertyPeak from any claims or demands, including legal fees, arising from your use of the services or violation of these Terms.
- Dispute Resolution: Any disputes arising out of or in connection with these Terms will be resolved through negotiation. If unresolved, disputes shall be subject to arbitration in accordance with applicable Indian law. The venue for arbitration shall be in Gujarat, India.
10. Modification of Terms
PropertyPeak reserves the right to amend these Terms at any time. We will notify users of any significant changes via email or through our website. Continued use of our services following any modifications constitutes acceptance of the new Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any legal proceedings arising under these Terms shall be brought exclusively in the courts located in Gujarat, India.
12. Contact Information
For any questions, concerns, or requests related to these Terms, privacy practices, or our services, please contact:
Nirav Darji
PropertyPeak
G202 Sanakal Residency,
Vavol, Gandhinagar – 382016,
Gujarat, India
Phone: +91 99982 54 595
Website: www.propertypeak.in